Tampa Bay
PetSmart
77.46
77.46
Overview
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
Photos & videos
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Pricing
Overall
Quality
Innovativeness
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The store is a well-organized chain featuring a range of pets, supplies, and food. The staff is generally friendly, but some customers have experienced issues with the grooming department, citing a lack of emotional control and professionalism among some employees. The store has a wide selection of products, including food, toys, and accessories for various pet species. However, some customers have reported dead fish in tanks and unclean conditions, which is a concern for pet owners. The store offers various services, including grooming, boarding, and other services, and is open at reasonable hours. Unfortunately, the grooming department seems to be a recurring issue, and customers have expressed frustration with the lack of empathy and understanding from some staff members. Overall, the store has a good reputation, but attention is needed to address these issues and provide better customer service.
One notable issue is the consistent problem with the grooming department, where customers have experienced unprofessional behavior and a lack of understanding from some staff members. This has led to a significant number of negative reviews and has tarnished the overall reputation of the store.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
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