This PetSmart store has a good reputation, with customers praising its helpful staff, wide selection of pet supplies, and reasonable prices. Many reviewers have had positive experiences with the grooming services, with some even commenting on the high quality of the grooms. However, some customers have reported issues with the quality of certain products, such as dog food, and a few have had negative experiences with the grooming staff. Despite this, the store seems to be doing a good job of meeting the needs of its customers. One issue that stands out is the need for better communication with customers, as some reviewers have reported being turned away from appointments or receiving poor customer service. This is a notable area for improvement, but overall, the store seems to be doing well.