Tampa Bay
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PetSmart
11.75
11.75
Overview
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
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Overall
Quality
Innovativeness
Pricing
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This location is a great place to shop for pets and supplies. The staff is generally friendly and helpful, with some employees standing out for their exceptional service. The store is well-stocked with a wide range of products, and the prices are very competitive. However, the quality of some products can be inconsistent, and there have been issues with live animals, such as dead fish in the tanks.One major issue with this location is the lack of consistency in the quality of products and services. Some employees have been known to be rude or unhelpful, and there have been instances of animals being mistreated or neglected. Additionally, the store's policies and procedures can be confusing and frustrating for customers.On the positive side, the store's innovativeness is notable, with features such as NFC mobile payments and a wheelchair-accessible entrance. The staff is also knowledgeable about pet care and can offer helpful advice and recommendations.Overall, this location has its strengths and weaknesses, but with some improvements in quality and customer service, it could be a top-notch destination for pet owners.
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