Tampa Bay
PetSmart
3.31
3.31
Overview
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
Photos & videos
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Innovativeness
Pricing
Overall
Quality
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This location of PetSmart is a decent place to shop for pets and their supplies. The staff is friendly, but sometimes it takes a while to find someone to assist you. The store is well-stocked, and the prices are competitive, making it a great place to find deals. However, the quality of some products can be inconsistent, and the selection might not be as vast as expected. Some customers have reported issues with the grooming department, citing unprofessional behavior from staff members.The store's innovativeness is evident in its wide range of products and services, including online ordering and in-store pickup. However, some customers have expressed disappointment with the lack of personalized attention and poor communication from staff members.While PetSmart is generally a good place to shop, some visitors have reported issues with customer service, specifically in the grooming department. To address these concerns, the store could improve staff training and communication, ensuring that customers receive the attention and assistance they need. Overall, this location is a solid choice for pet owners, but it falls short in some areas, preventing it from reaching its full potential.
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