This Petland location in Lakeland City appears to be a standard pet store with a wide range of supplies. The staff is sometimes knowledgeable and helpful, as evident from the reviews of customers who had positive experiences. However, the opposite seems to be true as well. Some reviewers have reported issues with the quality of the animals they purchased, such as sick puppies and unhealthy hamsters. Others have complained about the high prices and poor service. It seems that the staff is sometimes unhelpful and even rude. It's also concerning that some customers have had issues with the return policy and have been denied refunds or exchanges. This has led to negative reviews and a general sense of mistrust towards the store.One issue that stands out is the handling of animals. Some reviewers have praised the staff for handling the animals regularly, which resulted in a well-socialized hamster. However, others have raised concerns about the health of the animals, including sick puppies and baby birds that are too young to be sold.Overall, this Petland location seems to have some inconsistencies in its quality, pricing, and customer service. While some customers have had positive experiences, others have been disappointed and frustrated.