This business location is a well-liked destination for pet grooming and care, with many satisfied customers. The staff is friendly and caring, with a good understanding of pets' needs. They seem to be knowledgeable and professional, and they communicate well with clients. The business has a good reputation and is trustworthy.
Many customers have praised the groomers, who are described as patient, gentle, and skilled. They seem to take the time to understand each pet's needs and personality, and they provide high-quality care. Some customers have even mentioned that they feel comfortable leaving their pets in the care of the groomers.
The business is also known for being reliable and efficient, with good customer service. Many customers have reported that they were able to schedule appointments easily and that the staff was responsive to their needs. The business seems to be well-organized and able to handle a high volume of clients.
One customer did report a negative experience, where their pet was shaved too close to the skin and became afraid and unable to go to the bathroom. However, this issue was promptly addressed by the business, and they apologized for any inconvenience caused.
Overall, this business location seems to be a good choice for pet grooming and care, with friendly and knowledgeable staff, high-quality care, and good customer service. However, it's worth noting that every business has the occasional mistake, and it's essential to read multiple reviews and do your research before making a decision.