This store has been a great addition to the community, providing a wide range of natural and U.S.-made pet supplies, as well as services like grooming and adoption. The staff is friendly and welcoming, making customers feel at home. One of the standout features is the self-service dog wash, which is clean and well-organized, with everything you need for a successful bath and dry.The store is also LGBTQ+ friendly, with a welcoming environment that makes customers feel comfortable. The prices are competitive, with some deals and discounts available. However, some customers have noted that the selection can be overwhelming, and it may take some time to find what you're looking for.In terms of innovativeness, the store has implemented some great ideas, such as the self-service dog wash and the cat adoption program. However, some customers have noted that the store could do more to promote adoption and reduce pet overpopulation.Overall, this store is a great resource for pet owners in the community, with a wide range of products and services available. However, there are some areas for improvement, such as increasing the selection of certain products and promoting adoption more aggressively.One issue that has been raised by some customers is the treatment of the cats in the adoption program. While the cats appear to be well-cared for, some customers have noted that they are kept in small enclosures and may not have enough space to move around. This is a concern that the store should address in order to improve the welfare of the animals.Despite this issue, the store has received overwhelmingly positive reviews from customers, with many praising the friendly staff, clean store, and wide selection of products. With some tweaks to the adoption program and a greater emphasis on promoting adoption, this store could become an even more valuable resource for the community.