This location has been consistently praised by customers for its helpful and knowledgeable staff. Many reviewers have noted that the staff is friendly, welcoming, and goes above and beyond to assist with pet-related needs. The store is well-organized and clean, with a wide selection of pet supplies and a good variety of products for pets. While some customers have noted that the prices may be slightly higher than at other pet stores, many reviewers feel that the quality of the products and the helpful staff make it worth the extra cost. One reviewer noted that the staff is knowledgeable about fish and other aquatic animals, and was able to provide helpful advice on setting up and maintaining a fish tank. However, one reviewer had a negative experience with the staff, noting that they were rude and dismissive. The store's website and online ordering system are convenient and easy to use, but some reviewers have noted that the online selection is not as comprehensive as the in-store selection. Overall, this location is a good option for pet owners who are looking for a helpful and knowledgeable staff, a wide selection of pet supplies, and a clean and well-organized store.