The business location appears to be well-established and reputable, with a high rating from clients. The staff is described as caring, professional, and knowledgeable, which suggests a high level of quality in their services. However, some clients have noted that the prices can be high, which may be a drawback for some pet owners. On the other hand, the innovativeness of the business is notable, with clients praising their use of advanced technology and expertise to provide specialized dental care for pets. Overall, this business seems to offer high-quality services, but with a premium price tag. One issue that has been raised by some clients is the high cost of their services, which may make it difficult for some pet owners to afford their care.