This business location seems to be a reliable choice for those in need of pest control services. The staff, including Brian and Jason, appear to be knowledgeable and attentive, taking the time to explain the problem areas in the home and provide advice on how to prevent future issues. They are also responsive and punctual, addressing concerns and issues in a timely manner. One issue stands out - the company has been accused of not providing the services promised, and even going back on their word in terms of price and service quality. While the techs seem to be doing a good job, the discrepancy in service quality is a concern. It's recommended to ask questions and clarify expectations before hiring their services. The co-brand Pest Eliminators seems to be a trusted name in the industry, with a long-standing relationship with some of their clients. The company's focus on providing safe and effective solutions, including those that are suitable for households with animals, is a definite advantage. However, the issue of inconsistent service quality needs to be addressed.