Tampa Bay
Personal Mini Storage
72.68
72.68
Overview
Personal Mini Storage offers clean and affordable storage for rent at over 40 facilities across Florida. Find a storage unit near you and rent online today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Innovativeness
Pricing
Overall
Quality
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Personal Mini Storage offers a range of services, including home and daily services, storage services, and self-storage facilities. The company operates at Building 2281, US-441 Street, Fruitland Park City, with convenient working hours from Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 2:00 PM.The facility is easily accessible, with a wheelchair-accessible parking lot and entrance. Payments can be made using NFC mobile payments, debit cards, and credit cards, making it convenient for customers.From the feedback of previous clients, it is evident that the staff at Personal Mini Storage are friendly, helpful, and professional. Clients have praised Jackie, one of the staff members, for her exceptional customer service skills, kindness, and willingness to go above and beyond to assist customers.The storage units at Personal Mini Storage are clean, well-maintained, and easily accessible. Clients have also praised the facility's security, with one client mentioning that the facility is "very secure."However, there was one negative review from a client who experienced a frustrating issue with a new lock being placed on their unit without prior notice. The client expressed their dissatisfaction with the situation, but the company apologized and acknowledged the mistake.Overall, Personal Mini Storage seems to be a reliable and convenient option for storage needs. However, the negative review highlights the importance of effective communication and customer service in resolving issues.The facility's innovativeness score is 4.7, indicating that the company has implemented some innovative features and services, such as online booking and payment systems. However, it is worth noting that some clients have mentioned that the facility could improve its accessibility, with one client suggesting that the doors could be made to work better.Based on the overall scores, it appears that Personal Mini Storage excels in terms of quality, pricing, and innovativeness. However, there is room for improvement in terms of quality, with some clients mentioning that the facility could improve its accessibility and customer service in certain situations.
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