This location seems to be a reliable concrete contractor. The staff is quite skilled in their work, as evident from the range of services they offer, including masonry and subcontractor services. However, there is a major issue with communication and customer care. A customer experienced poor handling of a situation where they didn't take necessary precautions to prevent damage to their property. A stretch of sidewalk was damaged during the work, and the staff didn't seem to care, just saying "it's fine" when the customer confronted them. This lack of attention to customer's concerns and property is a significant drawback. Another issue is that they didn't respond to the customer's complaints, which is a major red flag for any business. However, some customers might be satisfied with their work, as evidenced by a 3-star review. It's essential to exercise caution and communicate clearly with the staff before and during any work.