The business offers a variety of services, including tattoo and piercing, permanent makeup, and medical services. The staff appears to be highly skilled and knowledgeable, with many clients praising their expertise and attention to detail. The owner, Aurora, is particularly commended for her professionalism, kindness, and ability to put clients at ease. Many clients have reported feeling comfortable and relaxed during their procedures, and have been impressed by the cleanliness and organization of the facility.However, one client reported a negative experience, stating that their eyebrows did not last long and they had to pay to have them redone elsewhere. The owner responded to this review, apologizing and offering a discount for touch-up fees. This suggests that the business may not always meet its high standards, but is willing to make things right when mistakes are made.The business appears to be highly committed to customer satisfaction, with many clients praising Aurora's willingness to listen to their concerns and make adjustments to ensure they are happy with the final result. The business also seems to prioritize client education, with Aurora explaining the procedure and aftercare instructions to each client.Overall, the business seems to be well-regarded by its clients, with many praising its high-quality services and professionalism. However, it's worth noting that the business may not always meet its high standards, and clients may need to advocate for themselves to get the results they want.