The business location has a strong overall rating with a score of 4.6 out of 5. The quality of service provided by the staff is excellent, with a score of 4.2. The pricing is also very reasonable, with a score of 4.9 out of 5. The innovativeness of the business is also notable, with a score of 4.7. The business offers a variety of services, including dog ear cleaning, dog bathing and blow dry, dog full service grooming, dog grooming and styling, and dog nail trimming. The staff is professional and caring, and they take the time to explain everything to the clients. The business is also very accommodating, with flexible hours and a willingness to work with clients' schedules.The business has a clean and welcoming facility, with a small but cozy waiting area. The staff is very friendly and welcoming, and they make an effort to get to know the clients and their pets. The business is also very good at communicating with clients, with regular updates on the status of their pets.However, one of the issues with the business is that it can be difficult to get an appointment, especially during peak hours. Some clients have reported having to wait for a long time to get their pets groomed, which can be frustrating. Additionally, some clients have reported that the staff can be a bit rough with their pets at times, which can be a concern for some owners.Despite these issues, the business is overall a great choice for pet owners who are looking for a high-quality grooming experience for their pets. The staff is caring and professional, and the business is very good at communicating with clients. With a bit of planning and flexibility, clients can have a great experience at this business.