This business location seems to be a reliable and high-quality option for pet grooming. The business has a 4.8 rating from third-party sources, indicating a high level of customer satisfaction. Reviews from clients praise the skilled and caring groomers, particularly Brittany, Christie, and Rachel, who have developed strong relationships with their clients' pets. Clients appreciate the attention to detail, excellent communication, and accommodating nature of the staff. The business is also praised for its ability to handle pets with special needs, such as a 17-year-old dog who enjoyed his visit. Many clients express their satisfaction with the pricing, finding it reasonable. However, one client expressed dissatisfaction with the grooming services, claiming that their dog was left bald. The business responded with an apology and explanation for their actions, stating that they had to remove severely matted hair for the dog's safety and comfort.