Tampa Bay
Perez-Cardwell, Jessica, MD
61.77
61.77
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Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
Appointment required
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This location of First Physicians Group, particularly Dr. Perez-Cardwell, has a remarkable reputation among patients. Most reviews praise the doctor's exceptional care, kindness, and attention to her patients' needs. She takes the time to listen, explain procedures, and follow up on patients' progress. The staff is also appreciated for being friendly and welcoming.Some reviewers mention that they were initially hesitant to switch to a new doctor but were pleasantly surprised by Dr. Perez-Cardwell's expertise, bedside manner, and dedication to her patients. Several patients have been with her for years and appreciate the consistency and care they receive.However, there are some negative reviews, primarily regarding office staff and wait times. A few patients experienced long wait times or were treated poorly by staff when trying to schedule appointments or resolve billing issues. One reviewer even mentioned that they were not accepted as a new patient because of their insurance provider.Despite these minor issues, the overall sentiment is overwhelmingly positive. Dr. Perez-Cardwell's exceptional care and commitment to her patients have earned her a loyal patient base and numerous glowing reviews. One noticeable issue is the office staff's handling of scheduling and billing problems. In a few instances, patients reported difficulty in getting appointments or resolving billing issues, which led to frustration and a negative experience. This might be an area for improvement for the office staff.
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