Tampa Bay
Pep Boys Auto Service & Tires
59.52
59.52
Overview
pep boys
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Onsite services
Checks
Appointments recommended
In-store shopping
Batteries
Oil change
Mechanic
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Pricing
Overall
Quality
Innovativeness
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This location provides a range of services, from wheel alignment to car battery sales. Pep Boys is a well-known brand, and this specific location seems to be no exception. With a well-maintained physical space, amenities like Wi-Fi and a restroom, and a wide range of services offered, it's clear that this location is dedicated to providing convenience to its customers.Despite some minor issues with communication and wait times, the majority of customers have had positive experiences with the staff. Many have praised the helpful and knowledgeable staff, who take the time to explain repairs and services in a clear and concise manner. This suggests a high level of quality in the customer service provided.However, some customers have expressed frustration with the pricing, particularly with regards to repairs. A few customers have reported being quoted high prices for repairs, only to discover that the issues were not as severe as initially thought. This suggests that the pricing at this location may be a area for improvement.On the other hand, the pricing for routine services like oil changes and tire installations seems to be competitive. Many customers have praised the reasonable prices and have expressed satisfaction with the value for money they receive.The innovativeness of the services offered is also worth noting. With a wide range of services, from car battery sales to wheel alignments, this location seems to be committed to providing a one-stop-shop for its customers' automotive needs. The use of technology, such as online appointment scheduling and a mobile app, also suggests a willingness to innovate and stay up-to-date with the latest trends in the industry.Overall, this location seems to be a solid choice for customers looking for a range of automotive services in a convenient and well-maintained space. While there are some areas for improvement, particularly with regards to communication and pricing, the majority of customers have had positive experiences with the staff and the services offered.
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