Tampa Bay
Pep Boys Auto Service & Tires
37.02
37.02
Overview
pep boys
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Onsite services
Quick visit
Checks
Appointments recommended
In-store pickup
In-store shopping
Oil change
Mechanic
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Pricing
Innovativeness
Overall
Quality
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This Pep Boys location seems to be a good option for car repair and maintenance services. The staff is generally friendly and knowledgeable, with some employees standing out for their exceptional customer service, such as Ace, Dallas, and Karl. They are able to provide reasonable prices and fast service, which is great for customers who need to get back on the road quickly. However, there have been some issues with delays and miscommunication, which can be frustrating for customers. It's also worth noting that some customers have experienced problems with the quality of the work done, such as incorrect or incomplete repairs. Overall, this location seems to be improving under new management, but there is still room for growth and improvement.
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