Tampa Bay
Pep Boys Auto Service & Tires
36.34
36.34
Overview
pep boys
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Onsite services
Quick visit
Checks
Appointments recommended
In-store pickup
In-store shopping
Oil change
Mechanic
Photos & videos
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Overall
Pricing
Innovativeness
Quality
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This Pep Boys location seems to be a solid choice for car maintenance and repair. With a 4.2 overall rating, it's clear that customers are generally satisfied with their experience. The quality of service is a bit of a mixed bag, with some reviewers mentioning issues with cleanliness and staff behavior, but others praise the team's professionalism and expertise.Pricing is a major strength, with a 5.0 rating indicating that customers feel the prices are fair and reasonable. The location's innovativeness is also noteworthy, with some reviewers mentioning that the team is willing to go above and beyond to help customers, such as staying late to finish a repair.One major issue that stands out is the lack of consistency in the quality of service. While some reviewers had excellent experiences, others had issues with dirty bathrooms, poor communication, and even theft. This suggests that the location may need to work on improving its internal processes and staff training to ensure a more consistent experience for customers.Overall, this Pep Boys location is a good choice for customers who need car maintenance and repair, but may want to be aware of the potential for inconsistent quality. With a bit of attention to detail and staff training, this location could potentially become a top-rated destination for car owners in the area.
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