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Pep Boys Auto Service & Tires

4.4

• (1 reviews)

1559b Gulf to Bay Boulevard, Clearwater, Florida 33755

12.97

1559b Gulf to Bay Boulevard, Clearwater, Florida 33755

12.97

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pep boys

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Onsite services

Checks

Appointments recommended

In-store pickup

In-store shopping

Oil change

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4.4

1 reviews

Pricing

4.7

Overall

4.4

Quality

3.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.4

Pep Boys on Gulf to Bay Boulevard seems to be a reliable choice for car maintenance and repair. The majority of customers have had positive experiences, praising the staff's friendliness, professionalism, and excellent communication. The team appears to be knowledgeable and helpful, taking the time to explain issues and provide solutions. However, some customers have experienced issues, including incorrect brake pad installation and car damage.Pricing seems to be a strength for Pep Boys, with many customers finding the costs to be reasonable. However, some customers have reported feeling pressured into buying additional services or parts.It's worth noting that the Pep Boys team on Gulf to Bay Boulevard has taken steps to address customer concerns and provide a high level of service. The manager, John, has been particularly praised for his honesty and transparency. Despite some issues, the majority of customers have been satisfied with their experience and would recommend the location.The only issue that seems to be a recurring problem is the occasional misdiagnosis or incorrect repair. This has resulted in customers having to take their cars to other shops for further repairs. While this is not a universal issue, it is something that Pep Boys should focus on improving.Overall, Pep Boys on Gulf to Bay Boulevard is a solid choice for car maintenance and repair. However, customers should be aware of the potential for misdiagnosis and incorrect repair, and should keep a close eye on their bills and services provided.