business or service...

Tampa Bay

Pep Boys Auto Service & Tires

4.3

• (1 reviews)

6022 Gunn Hwy Highway, Tampa, Florida 33625

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Overview

pep boys

Features

NFC mobile payments

Mechanic

Wi-Fi

Onsite services

Credit cards

Oil change

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Appointments recommended

Wheelchair accessible restroom

Debit cards

Batteries

Restroom

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

4.1

Overall

4.3

Pricing

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

The business location, Pep Boys, has a mixed reputation. Some customers have reported excellent service and experiences, while others have had negative interactions. The overall score is 4.3, indicating a generally positive but not outstanding experience.The quality of service is also decent, with a score of 4.1. Some customers have reported friendly and knowledgeable staff, while others have experienced poor communication and unexplained delays.The pricing at Pep Boys seems to be reasonable, with a score of 4.5. However, some customers have complained about hidden fees and unexpected charges.Unfortunately, there is no information available on the innovativeness of the business.One major issue that stands out is the lack of reliability in the quality of service. Some customers have reported receiving subpar service, including unexplained delays and unaddressed issues. This suggests that the business may not have a consistent quality control process in place.Additionally, some customers have reported feeling misled or overcharged by the business. This suggests that the business may not have transparent or honest pricing practices.Overall, while Pep Boys has some positive qualities, it falls short in several areas. Customers may want to exercise caution when using the business and carefully review any estimates or services before agreeing to them.