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Pep Boys Auto Service & Tires

4.2

• (1 reviews)

15625 N Dale Mabry Highway, Tampa, Florida 33618

7.64

15625 N Dale Mabry Highway, Tampa, Florida 33618

7.64

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Overview

pep boys

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Onsite services

Quick visit

Checks

Appointments recommended

In-store pickup

In-store shopping

Batteries

Oil change

Mechanic

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Reviews

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4.2

1 reviews

Innovativeness

4.5

Overall

4.2

Pricing

4.2

Quality

3.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The location has an overall score of 4.2, indicating a generally positive experience for customers. The quality of service is rated 3.8, suggesting some inconsistencies in the level of service provided. Pricing is rated 4.2, indicating that customers find the prices to be reasonable. The innovativeness of the location is rated 4.5, indicating that they are willing to try new things and adapt to changing customer needs.The staff is generally friendly and helpful, with many customers mentioning their positive interactions with the staff. However, some customers have reported issues with communication and customer service, including being treated rudely or being made to feel like they are not being listened to.The location is open from 7:00 AM to 8:00 PM on weekdays and from 7:00 AM to 5:00 PM on weekends, making it convenient for customers to get their vehicles serviced. The location has a wide range of services available, including oil changes, tire rotations, brake repairs, and transmission work.Some customers have reported issues with the accuracy of diagnoses and repairs, including being told that they need to replace parts that are still in good condition. Others have reported being overcharged for repairs or being sold unnecessary services.Overall, the location has its strengths and weaknesses, and customers should be aware of the potential issues before visiting. Despite these issues, many customers have reported positive experiences and have recommended the location to friends and family.