This location of Penske Truck Rental is a decent option for those in need of a moving truck or other rental vehicles. The staff seems to be friendly and willing to help, as evident from the positive experience of one customer who gave a perfect 5-star rating. Unfortunately, not all customers have been satisfied with their experience, as a 1-star review highlights some issues with the company's customer service and hidden fees.
Getting a rental truck is relatively straightforward, with multiple payment options available, including NFC mobile payments, debit cards, and credit cards. The location is wheelchair accessible, making it more inclusive for customers with disabilities. However, it's worth noting that the hours of operation are somewhat limited, with the business closing early on Thursdays and not being open at all on Sundays.
While some customers have been charged extra for things like gas and tolls, which they claim not to have used, it's unclear how widespread this issue is. Nonetheless, it's essential for customers to be aware of these potential hidden fees before renting from this location.
Overall, while this Penske Truck Rental location has some drawbacks, it remains a viable option for those in the area looking for a rental vehicle.