Tampa Bay
Penske Truck Rental
63.08
63.08
Overview
Get your moving truck from Penske Truck Rental. We have great rates on truck rentals at over 2,500 rental locations to serve all of your moving truck needs.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Overall
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This location has a mixed experience for customers. The staff's behavior and professionalism were issues, as mentioned by one reviewer. They were unhelpful and rude, especially in a stressful situation like returning a truck. On the other hand, another reviewer praised the staff member, Alberto, as "amazing". However, the service is hampered by the location's limited hours and capacity, making it difficult for customers to return trucks. The staff's inability to manage the situation and the lack of support for customers are significant concerns. Overall, the location needs to improve its service and management to meet customers' expectations. The limited working hours are another issue, making it inconvenient for customers to return trucks on certain days. The location also needs to be better equipped to handle the volume of customers, as mentioned by one reviewer.
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