Tampa Bay
Penske Truck Rental
17.10
17.10
Overview
Get your moving truck from Penske Truck Rental. We have great rates on truck rentals at over 2,500 rental locations to serve all of your moving truck needs.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
Photos & videos
Submit a review
Innovativeness
Overall
Pricing
Quality
Submit a review
This business location has a mixed reputation. While it has some positive aspects, it also has several issues that need to be addressed. The staff seems to be inconsistent in their service, with some customers receiving excellent treatment and others being treated poorly. The business hours listed on the website do not always seem to be accurate, which can be frustrating for customers who are planning to visit.One customer had a particularly bad experience, with the staff being rude and dismissive. This is unacceptable for a business that is supposed to provide a service to customers. On the other hand, some customers have had very positive experiences, with staff members being helpful and informative.The business seems to have a problem with handling customer complaints, as the responses from the owners seem to be generic and lack any real resolution to the issues. It's also worth noting that the business has been involved in some questionable practices, such as charging customers for damage that was already present on the vehicle.The business has a wide range of services, including van rental, construction and development, building materials, moving supply store, travel and recreation, car rental, and truck rental. The location is wheelchair accessible, which is a positive feature. However, the parking lot is not well-maintained, and there is a lack of transparency around the business's practices.Overall, this business location has a lot of potential, but it needs to work on improving its customer service and addressing its inconsistent practices.
Own this business?
Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS