Tampa Bay
Penske Truck Rental
10.36
10.36
Overview
Get your moving truck from Penske Truck Rental. We have great rates on truck rentals at over 2,500 rental locations to serve all of your moving truck needs.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Overall
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The business seems to be average in terms of overall experience. The quality of service is somewhat lacking, as evident from multiple complaints about customer service. However, the pricing is very reasonable, which is a major advantage. The location is innovative in terms of its online booking system and variety of services offered. One major issue is that the business overcharges customers without notifying them, which is a serious problem.The location is well-equipped with amenities such as on-site parking and wheelchair accessibility. The working hours are somewhat limited, but the staff is generally friendly and helpful. Some customers have had great experiences with the staff, citing them as being efficient and competent. There have been several complaints about the customer service, with some customers feeling harassed or overcharged. However, the business has taken steps to address these issues and improve their customer experience. It's unclear how effective these steps will be in resolving the problems.
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