Peninsula Pediatrics is a reliable medical practice that provides quality care to its patients, especially children. The staff is friendly and welcoming, making kids feel comfortable during their visits. Dr. Moore, in particular, is a standout doctor who takes the time to explain things to parents and their children, making them feel heard and seen. He is patient and thorough in his examinations, and his conservative approach to treatment is reassuring. The office is clean and well-organized, and the nurses and other staff members are knowledgeable and caring.However, there have been some issues with customer service, particularly with the front office staff. Some parents have reported being treated rudely or dismissively by the staff, which can be off-putting. Additionally, there have been concerns about the office's billing practices, with some parents reporting being overcharged or not being fully transparent about their billing.One notable issue that has been reported is the office's requirement for a credit card or deposit to be retained on file, which some parents have found to be excessive or unnecessary. This policy has been a source of frustration for some families, who feel that it is not in line with standard medical office practices.Overall, Peninsula Pediatrics is a good choice for families looking for a pediatrician, but it's essential to be aware of the potential issues with customer service and billing. With some improvements in these areas, the office could provide an even better experience for its patients.In terms of the office's features, it has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to families with mobility issues. The office also offers NFC mobile payments, debit card, and credit card payment options, which is convenient for parents. The planning features, such as appointments recommended and appointment required, help to ensure that parents can schedule visits in a timely manner.It's worth noting that some parents have reported mixed experiences with the office's staff, with some finding them to be friendly and helpful, while others have reported being treated poorly. However, Dr. Moore and the nurses have consistently received high praise for their kindness, patience, and expertise.