Tampa Bay
Peninsula Health Center
15.85
15.85
Overview
Founded with a vision to create buildings that offer a home-like environment, we go beyond the typical nursing home.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This facility has a good reputation, but some aspects of the care and treatment of patients are concerning. Many reviewers praise the therapy team and the nursing staff, saying that they are caring and professional. Some reviewers also mention that the facility is clean and well-maintained. However, there are also several reviewers who express concerns about the quality of care, saying that the staff is sometimes rude and uncaring, and that the facility is understaffed. One reviewer mentioned that they were treated with disrespect and that the staff was unhelpful. Another reviewer mentioned that their loved one was neglected and left in soiled underwear for hours. These concerns are echoed by several reviewers who mention that the facility is understaffed and that the staff is not responsive to patient needs.Some reviewers also mention that the facility has issues with communication, saying that it is difficult to get information about their loved one's care and that the staff is not transparent about the facility's policies and procedures. One reviewer mentioned that they had to go to the nurses' station multiple times to get their loved one's medication, and that the staff was often unresponsive to their needs.On the other hand, several reviewers praise the facility's administration, saying that they are caring and responsive to concerns. Some reviewers also mention that the facility has a good reputation in the community and that the staff is well-trained.Overall, while this facility has some positive aspects, the concerns about the quality of care and the responsiveness of the staff are significant. It's essential to take these concerns seriously and to carefully evaluate the facility's reputation and policies before making a decision about placing a loved one there.One issue that stands out is the difficulty in getting in touch with staff, with some reviewers mentioning that they were left on hold for extended periods or that the staff was unresponsive to their calls. This is concerning, as it suggests that the facility may not prioritize communication and patient engagement.
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