Tampa Bay
Pendragon Acres
44.05
44.05
Overview
Located in Spring Hill, FL, we've been breeding World Class German Shepherd dogs for 35 years and we continue to do so because of our sincere love of the breed.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business is located in a wheelchair accessible building with a parking lot and entrance. The website provides a description of the location and its services, including pet grooming, boarding, training, and breeding. The business has been operating for 35 years, specializing in World Class German Shepherd dogs. However, some customers have reported issues with the business's handling of health problems and hip dysplasia in their dogs.Several customers have complained about the business's handling of health issues in their dogs, including hip dysplasia. One customer reported that their dog was diagnosed with hip dysplasia at 2 years old and was in significant pain. Another customer's dog was diagnosed with degenerative myelopathy, a spinal cord disease, and was given a prognosis of 6-24 months to live.Some customers have also reported difficulty in getting refunds or exchanging dogs due to health issues. One customer reported that the business denied selling them a dog with health problems despite documentation showing the dog's health issues. Another customer reported that the business refused to take their dog back despite being informed of the dog's health problems.On the other hand, many customers have reported positive experiences with the business, including high-quality dogs, good customer service, and helpful staff. Some customers have praised the business's breeding program and the quality of their German Shepherd dogs.The business has a 3.7-star rating on third-party review platforms, indicating a mixed assessment of its quality and service. However, the negative reviews highlight concerns about the business's handling of health issues and customer service.To improve their business, Pendragon Acres should focus on addressing the health issues and customer service concerns raised by some customers. This could involve implementing a more robust health testing program for their dogs, providing clearer information about the potential health risks of certain breeds, and developing a more responsive and helpful customer service process. By addressing these concerns, Pendragon Acres can improve their reputation and provide a better experience for their customers.
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