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Penca Paver Resorts
10.73
10.73
Overview
Browse through our gallery showcasing paver driveways, patios, decks, and more. Contact us for top-notch paver installation services in St. Petersburg, FL.
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This business location has received generally positive reviews, with customers praising the quality of work, professionalism, and affordability. However, there have been some issues with communication and follow-up, which have led to negative experiences for a few customers.The working hours for this business are consistent, with a 12-hour workday, 7 days a week. The phone number and website are easily accessible, and the business has a presence on social media.Many customers have praised the business for its excellent service, with some noting that Kevin and his dad Jose are very hardworking and professional. Some customers have also mentioned that the business has a "dad and son" owned and operated feel, which adds to its charm.However, there have been a few instances where customers have felt that the business could improve on communication and follow-up. One customer mentioned that they had to contact the business multiple times before receiving a response, and another customer had a negative experience with the quality of the work.It's worth noting that the business has responded to some of these negative reviews, apologizing for the issues and offering to make things right. This suggests that the business is committed to customer satisfaction and is willing to learn from its mistakes.Overall, this business location seems to be a solid choice for customers looking for quality paver installation services. However, it's essential to keep an eye on communication and follow-up to ensure that the work is completed to a high standard.In terms of areas for improvement, the business could focus on developing a more efficient communication system to ensure that customers receive timely responses and updates on their projects. Additionally, the business could work on refining its quality control processes to prevent issues with the finished product.Overall, this business is a good option for customers who value professionalism, affordability, and quality work. However, it's crucial to be aware of the potential for communication breakdowns and quality issues.
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