The location has a few amenities, including a restroom and wheelchair-accessible parking and entrance. However, the wheelchair-accessible parking lot is the only feature that stands out as particularly impressive. The corporate office is also located here, which may be a plus for some customers. On the other hand, there have been some issues with customer service, with some customers experiencing rude or unhelpful interactions with staff. One customer even reported being scammed by the company regarding shipping on an order. The website seems to be well-stocked with a variety of shoes, but some customers have reported issues with returns and exchanges. Overall, the location has some positives, but also some significant drawbacks.
One major issue that stands out is the inconsistency in customer service, with some customers experiencing helpful and friendly interactions while others are met with rudeness and unhelpfulness. This inconsistency can be frustrating and damaging to the company's reputation. Additionally, the company's handling of returns and exchanges has been criticized by some customers, who report feeling scammed or treated unfairly.