Tampa Bay
PEGASUS GENERAL CONTRACTORS, LLC
47.76
47.76
Features
Wheelchair accessible parking lot
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Overall
Quality
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This construction company, which operates under the name PEGASUS GENERAL CONTRACTORS, LLC, has been involved in a construction project that has been marred by significant issues. The company, along with its co-branded partner Innovative Cage Solutions / NEWCO Screens LLC, has been accused of poor workmanship, inadequate quality control, and a lack of customer service. The construction defects observed include a severely out-of-level pool cage, improper workmanship and assembly methods, and cosmetic defects such as rub marks and scratches on the beams. The company has also been criticized for its inconsistent installation heights, loose screen panels, and poor screening work. Additionally, the company has been accused of using caulk to fill gaps where aluminum components were improperly measured or cut short, and damaging the surrounding deck in several areas. Furthermore, the project was plagued by major timeline delays, with work taking over 16 months to complete, far beyond the originally represented timeline. The company's lack of accountability and inconsistent communication has caused significant stress and frustration for homeowners. The company's advertised "100% satisfaction guarantee" was not upheld, and the company's handling of documented issues demonstrated a lack of integrity. Homeowners are strongly cautioned to conduct thorough research and carefully review all available feedback before considering this company for a construction project.
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