The location has multiple reviews regarding poor communication and bad treatment from the staff. There are several instances of patients having to wait long periods of time for appointments or not being able to get through on the phone. Some patients have reported being spoken to in a rude or condescending manner. The doctor, Dr. Troya, seems to be well-liked by many patients, but the office staff has been criticized for being incompetent, rude, and unhelpful. It's clear that there are some major issues with the way this location is being run. If you're looking for a medical service with good communication and a friendly staff, this might not be the best choice. However, if you're looking for a doctor who knows his stuff and can help you with your endocrine issues, Dr. Troya might be a good option.Some of the positive reviews mention the doctor's bedside manner and his ability to explain things in a way that makes sense. The office staff has been praised for being friendly and helpful in some instances. The location has a good rating for pricing, but this may be due to the fact that many patients have had to pay out of pocket for certain services.One of the major issues with this location is that it seems to be understaffed and overwhelmed. There are many reviews complaining about long wait times and difficulty getting through on the phone. This suggests that the staff may be overworked and struggling to keep up with demand.Overall, this location seems to be a mixed bag. While Dr. Troya is well-liked and the office staff can be friendly, there are many issues with communication and treatment from the staff. If you're looking for a medical service with good communication and a friendly staff, you might want to consider looking elsewhere.