Tampa Bay
Pedimhealthcare: Shammas Lilia R MD
61.76
61.76
Overview
PedIM Healthcare provides senior geriatric, adult internal medicine, family practice, pediatrics, medical weight loss as well as sleep medicine. All under one roof. It is the first private medical office of its kind in citrus county. We are proud to be known as a top primary care medical office that provides a wide range of services. Voted as best of the best on many occasions, we dedicate ourselves to serve our community with pride.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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The reviewed location, PedIM Healthcare, is a comprehensive medical service providing a wide range of services, including senior geriatric, adult internal medicine, family practice, pediatrics, and medical weight loss. The office is known for its excellent doctor, Dr. Shammas, who is praised for her thoroughness, attention to detail, and ability to connect with patients. Many patients have expressed satisfaction with their experience, citing the doctor's kindness, patience, and expertise. Some have praised her for being a great doctor, especially with children, and for explaining things in a clear and concise manner. Several parents have expressed gratitude for her care and attention to their newborn babies. However, not all patients have had a positive experience. A few have criticized the office staff for being unresponsive, unprofessional, and unhelpful, particularly when it comes to scheduling appointments and following up on referrals. One patient reported being left on hold for an extended period, only to be told that the office was too busy to accommodate their needs. Another patient expressed frustration with the office's inability to manage their schedule effectively, leading to long wait times and missed appointments. Despite these issues, many patients have expressed appreciation for the office's commitment to serving their community and providing quality care. The office's location and hours of operation are convenient, and the staff is wheelchair accessible, which is a welcome feature for those with mobility issues. However, one patient highlighted the need for better communication and follow-through on referrals and appointments. Overall, PedIM Healthcare seems to be a reputable medical service provider with a dedicated doctor and a commitment to community care. However, the office's staff and operational issues have led to some negative experiences for patients. One notable issue that needs attention is the office's inconsistent scheduling and follow-through on appointments and referrals. Several patients have reported difficulties in getting appointments or receiving follow-up care, which can lead to frustration and decreased satisfaction. To address this issue, the office could consider implementing a more streamlined scheduling system, providing clearer communication with patients about appointment availability and follow-up care, and ensuring that staff are adequately trained to manage patient needs and concerns. By addressing these issues, PedIM Healthcare can continue to provide quality care and improve patient satisfaction.
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