Tampa Bay
Pediatric Health Care Alliance- (PHCA) Wesley Chapel
20.76
20.76
Overview
Your community pediatricians in Tampa Bay, with 12 neighborhood offices and over 40 board-certified pediatricians. Come Grow With Us!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
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The pediatric office, located at Building 5259, Village Mkt Street, Wesley Chapel City, has a mixed bag of services. While they have a wide range of amenities such as wheelchair-accessible restrooms and parking, they seem to struggle with communication and appointment scheduling. Some parents have reported difficulty getting same-day appointments for their sick children, with long wait times and unhelpful staff. However, the medical care provided by the doctors and nurses seems to be of good quality. Many parents have praised the staff for being friendly, knowledgeable, and patient with their children. The office's policy of requiring vaccines for patients is a concern for some parents, but it's a standard practice in many pediatric offices. One major issue that stands out is the office's lack of flexibility and understanding when it comes to scheduling and billing. A parent reported being charged a higher rate for an after-care visit compared to an in-office visit, which is a red flag for some families. The office has a 3.7-star rating on third-party review platforms, indicating that some parents have had positive experiences while others have been frustrated with the service. Overall, it seems that this office has its strengths and weaknesses, and parents should weigh these factors carefully when deciding whether to bring their children here for medical care.
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