This location seems to have a mixed bag of experiences. On one hand, some patients have had positive experiences with the doctors, such as Dr. Karjoo, who are knowledgeable and caring. They have received top-notch service, quick callbacks, and have been helped in understanding their child's condition. The office has also implemented some convenient features, such as NFC mobile payments and a wheelchair-accessible entrance.
On the other hand, there have been numerous complaints about the office staff, including long wait times, unhelpful receptionists, and poor communication. Some patients have even reported being dismissed or belittled by the doctors. The office seems to have a issue with rescheduling appointments, with some patients being told to wait months for a scheduled appointment only to have it rescheduled without their knowledge or consent. Additionally, there have been issues with prescription writing and follow-up care, with some patients being sent to other offices or being charged for services they didn't receive.
It's worth noting that the office seems to have a monopoly on pediatric gastroenterology services in the area, which may contribute to some of the issues with patient care. Overall, while some patients have had positive experiences, the negative reviews and complaints seem to outweigh the positive ones.
One of the main issues with this location is the lack of consistency in patient care. Some patients have reported being treated poorly by the office staff and doctors, while others have had positive experiences. This inconsistency can be frustrating for patients who are looking for reliable and compassionate care.
Another issue is the lack of transparency in communication. Some patients have reported being told one thing and then having to deal with a different story or a lack of follow-up care. This can be particularly concerning for parents who are trying to navigate their child's medical care.
Despite these issues, some patients have reported being happy with their experience at this location. They have praised the doctors, such as Dr. Karjoo, for their knowledge and bedside manner. They have also appreciated the convenience of the office's features, such as the NFC mobile payments.
Overall, this location seems to have a mixed bag of experiences, with some patients having positive experiences and others having negative ones. It's essential for patients to do their research and read reviews before making an appointment to ensure they get the care they need.