Tampa Bay
Pediatric Gastroenterology & Nutrition of Tampa Bay
18.58
18.58
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Quality
Overall
Pricing
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The experience at Pediatric Gastroenterology & Nutrition of Tampa Bay is marked by inconsistency. While some staff members, particularly Dr. Patel, are highly skilled and compassionate, others have demonstrated unprofessional behavior. The reception area's atmosphere is often chilly, and patients have reported being ignored or treated with disdain by the front desk staff. This creates an unpleasant tone for the entire visit. Communication is a significant concern, with some families experiencing lengthy delays in getting their child's medical records. The variety of payment options, including NFC mobile payments, debit cards, and credit cards, is a plus. Additionally, the office's wheelchair-accessible features are a testament to their commitment to accessibility. Despite these efforts, the overall experience is marred by the office's inability to consistently deliver high-quality care and service. While Dr. Patel is a shining example of what the practice should strive for, the lack of professionalism and care shown by other staff members has driven away many patients.
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