Tampa
Pediatric Ear, Nose & Throat Specialists
Overview
At Pediatric ENT, you will find the best local pediatricians in Florida. They put the care and well-being of your child first, and provide an environment of service excellence.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
Innovativeness
Pricing
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The business location of Pediatric ENT Specialists has a mixed overall score. While the pricing and innovativeness of the clinic are highly rated, with a score of 5.0 and 4.5, respectively, the quality of the service provided is rated 4.0. This suggests that while the clinic provides good service, it may not be exceptional in this regard. The clinic has a strong team of staff members, with many reviewers praising their professionalism, kindness, and attentiveness. Dr. Orobello, Dr. Karempelis, and other doctors are particularly commended for their expertise, bedside manner, and ability to put patients at ease. Many reviewers also appreciate the clinic's clean and kid-friendly facilities, as well as the friendly and welcoming atmosphere.However, there are some negative reviews that highlight issues with communication, billing, and the behavior of certain staff members. A few reviewers experienced difficulties with scheduling and were given incorrect information about their appointments. One reviewer had a particularly negative experience with a receptionist who was described as "cold, rude, and abrasive." Additionally, there are a few reviews that mention issues with billing and payment.The clinic appears to have a strong commitment to patient care and satisfaction, but there are some areas where they can improve, particularly in terms of communication and staff behavior. With a few tweaks, the clinic could potentially achieve an even higher overall score.One major issue that stands out is the lack of empathy and sensitivity shown by some of the doctors and staff members, particularly when dealing with anxious or distressed children. In one review, a mother described being told that her child's "standard of good" was a benchmark for the clinic's care, which came across as dismissive and uncaring. This suggests that the clinic may benefit from training or education on empathy and communication skills.Overall, while the clinic has many strengths, it also has some areas for improvement. With a bit of attention to these issues, the clinic could become an even more exceptional and compassionate place for patients.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Medical Service
Other Medics
Otolaryngology clinic
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