Overall, the business seems to have a good reputation with an average rating of 4.4. The quality of service is satisfactory, with a score of 4.0, indicating that customers are generally happy with the care they receive. The pricing is also competitive, with a score of 4.9, suggesting that customers feel the costs are reasonable. However, the innovativeness score is missing, which may indicate that the business has not been innovative or forward-thinking in its approach.The staff at the business are friendly and welcoming, with many customers praising the front desk staff, nurses, and doctors for their kindness and professionalism. The doctors are particularly praised for their expertise and bedside manner, with some customers mentioning that they have seen the same doctor for years and have developed a trusting relationship.However, there are some issues with the business that need to be addressed. Some customers have reported long wait times, with one customer waiting over an hour for a scheduled appointment. This suggests that the business may need to improve its scheduling and communication with customers to avoid delays.Additionally, there have been some issues with the billing process, with one customer reporting that they were billed incorrectly and had to wait hours to get the issue resolved. This suggests that the business needs to improve its billing process and communication with customers to avoid errors and delays.Despite these issues, the business seems to have a strong commitment to customer care and is willing to listen to feedback and make changes to improve the experience. Overall, the business is a good choice for families looking for high-quality pediatric care, but may need to work on its scheduling and billing processes to improve its overall reputation.