The business is a medical service location, specifically a pediatrician's office, with a mixed reputation. The overall rating is around 3.7 out of 5, indicating a neutral to slightly above-average experience.The quality of care is also around 3.7 out of 5, suggesting that the medical services are generally good, but not exceptional. Some reviewers have praised the doctors, especially Dr. Cano and Dr. Harley, for their expertise and bedside manner.The pricing is considered to be around 4.5 out of 5, indicating that the costs are relatively reasonable compared to other medical services. However, some reviewers have mentioned that they have experienced issues with billing and have had to resolve errors.The innovativeness of the business is around 4.1 out of 5, suggesting that the office is relatively modern and up-to-date in terms of technology and services. However, some reviewers have criticized the use of a third-party portal for patient communication and the lack of accessibility for patients.There are several common issues that have been mentioned by multiple reviewers, including:* Long wait times and difficulty in getting appointments* Poor communication from the front desk staff and call center* Inconsistent service and varying levels of care from different staff members* Issues with billing and resolving errors* Limited accessibility for patients, including difficulty in speaking with staff members and limited availability of appointments.However, there are also many positive reviews, praising the doctors, especially Dr. Cano and Dr. Harley, for their expertise and bedside manner. The office has also been praised for its modern facilities and up-to-date technology.Overall, while the business has its strengths and weaknesses, it appears to be a decent option for those seeking pediatric care. However, potential customers should be aware of the potential issues and be prepared to advocate for themselves in order to receive the best possible care.