The location of Peace River Electric Cooperative, Inc. at Building 4304, 69th St E Street, Palmetto City, appears to be an electric utility company with mixed reviews. The building is wheelchair accessible with a parking lot and entrance designed for easy access. However, there are several issues that clients have reported.
One of the main concerns is the automatic payment system, which seems to be unreliable. Clients have experienced delayed payments and unauthorized fees, such as a $40 reconnection fee after a power outage. This issue highlights a need for clearer communication and more reliable billing practices.
Additionally, some clients have reported frequent power outages, slow response times, and high bills. One client even claimed that the company charged them for the same amount in two consecutive months, which is not accurate.
On the other hand, one client reported a positive experience with the company's staff, describing them as friendly, professional, and caring. They also appreciated the quick restoration of power during outages.
It's essential for the company to address the issues mentioned by clients to improve the overall quality of service and maintain customer trust.
One issue that stands out is the unreliability of the automatic payment system, which has led to delayed payments and unauthorized fees.
Phone: +18637734116