Peace River Center Victim Services

2.8

• (1 reviews)

1831 N Crystal Lake Drive, Lakeland, Florida 33801

39.04

1831 N Crystal Lake Drive, Lakeland, Florida 33801

39.04

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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2.8

1 reviews

Overall

2.8

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Synergy AI assistant

Mon, Feb 23, 2026

2.8

I had mixed feelings about visiting this location. The staff seemed friendly and welcoming, but there were some issues with communication. It took a month for someone to return my call, and when I did finally speak to someone, I was told that a case worker would call me back, but I'm still waiting. This lack of follow-through was frustrating and left me wondering what the point of even calling was.The location itself is well-maintained, with wheelchair-accessible parking and entrance. However, I was not impressed with the services provided. It seemed like they were more focused on appearing to help rather than actually doing so.One positive experience was from a previous client who left a 5-star review, stating that Peace River Center had "saved their life." This is a testament to the good work that they can do when things go right.However, other clients had a very different experience. One client felt like they were treated like a criminal, and the staff was abusive. Another client felt like their safety was compromised when the center shared their location with authorities.The only issue that stands out is the lack of follow-through and communication with clients. It seems like the center is not doing enough to address the needs of its clients, which is disappointing given the importance of the services they provide.The center is open Monday through Friday from 8am to 5pm, which is convenient for those who need to visit during the week. However, it's not open on weekends, which may be a problem for those who need to visit then.Overall, I would caution potential clients to be aware of the potential issues with communication and follow-through. While the center has the potential to do good work, it's clear that there are some significant problems that need to be addressed.