Tampa Bay
Payroc
39.95
39.95
Overview
Payroc, best-in-class payment processing options, supported by world class customer service for agents and merchants
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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Payroc, located in Lakewood Ranch City, provides payment processing options supported by customer service. The business is wheelchair accessible, both in the parking lot and entrance. However, the customer service seems to be a major issue, as several clients have reported being treated rudely by staff members. One client experienced being called daily by an aggressive sales representative, while another client had a negative experience with the customer service team, who failed to deliver on promised services.Some clients have praised Payroc, noting that they offer the best processing options in the industry. However, these positive reviews are outweighed by the numerous complaints about poor customer service. The issue with customer service seems to be a major concern, and it's unclear how the business addresses and resolves these types of complaints. Despite this, the business appears to be professional and offers competitive pricing.It's worth noting that Payroc has a rating of 2.6 from third-party sources, which suggests that the business may be struggling to meet customer expectations. Additionally, some clients have reported being charged unexpectedly high fees, including an early cancellation fee that was never notified to them. This lack of transparency and fairness in billing practices is a significant concern.
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