This furniture store has been in operation for over a decade, and despite its long history, the reviews are quite mixed. Some customers have had very positive experiences, citing friendly and helpful staff, a wide selection of quality furniture, and competitive prices. On the other hand, several customers have reported issues with communication, delivery times, and the overall quality of the furniture.One of the main issues that has been reported is the lack of transparency and communication from the store owner, Doug. Some customers have complained that he makes promises that he does not keep, and that he is unresponsive to their concerns. This has led to some customers feeling frustrated and disrespected.Another issue that has been reported is the quality of the furniture. While some customers have been satisfied with their purchases, others have reported receiving damaged or defective items. In some cases, the store has been slow to respond to these issues, leading to further frustration.On the positive side, the store has received praise for its competitive pricing and wide selection of furniture. Some customers have also appreciated the store's willingness to work with them to find a solution to any problems that have arisen.In terms of innovativeness, the store has received a moderate score. While it has been successful in its niche market, it has not particularly stood out in terms of new or innovative products or services.Overall, this store seems to be a bit of a mixed bag. While some customers have had very positive experiences, others have been frustrated by issues with communication, delivery, and quality. With a little more attention to customer service and quality control, this store could potentially improve its reputation and attract more satisfied customers.