The location of Payless Car Rental at the Sarasota Airport is well-equipped with on-site parking and accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. The location also has wheelchair-accessible parking and entrance. However, the quality of service has been a concern for some customers, with some experiencing long wait times and understaffing. On the other hand, the pricing at Payless is generally considered to be competitive, and some customers have praised the location's affordability. While the innovativeness of Payless is not particularly notable, the company does offer a range of vehicles to choose from.One major issue that customers have reported is the wait time to pick up or drop off their vehicles, which can be lengthy, especially during peak hours. Some customers have also reported difficulties with the staff, including long wait times on the phone and unhelpful customer service representatives. On the other hand, some customers have praised the friendly and helpful staff, and the ease of the rental process.In terms of amenities, Payless offers a range of vehicles, including sedans, SUVs, and vans, and allows customers to choose their preferred vehicle type. The location is also open 24/7, making it a convenient option for customers with varying schedules. However, some customers have reported issues with the condition of the vehicles, including dirty or damaged cars.Overall, the Payless Car Rental location at the Sarasota Airport has mixed reviews from customers. While some have praised the location's affordability and friendly staff, others have reported difficulties with the wait time and customer service. As with any car rental company, it's essential to research and read reviews before making a decision.