This car rental agency has a pleasant location, and overall quality is very good. Clients appreciate the affordability of their services and find the cars to be clean and well-maintained. However, there have been instances of unexpected fees, which has led to some negative experiences. Despite this, the staff is generally friendly and accommodating, and many clients have had great interactions with them. Some clients also appreciate the on-site parking and the availability of NFC mobile payments. One issue to note is that some clients have reported being charged for minor issues, such as beach sand in the car, and there have been instances of poor customer service, particularly when dealing with complaints.