Tampa Bay
Paycor Inc
13.94
13.94
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business location, a legal service and tax preparation service, has a few notable features, including a wheelchair-accessible parking lot and entrance. However, the co-branding with Paycor Inc may raise concerns about the level of control and responsiveness of the company.Unfortunately, the customer service has been a major letdown for many clients. Several reviewers have reported spending hours on hold, waiting for someone to answer the phone, only to be disconnected or have their calls dropped. This lack of responsiveness is a significant issue, making it difficult for clients to get the help they need.One client expressed frustration with the complexity of the services, stating that it was more work than doing their own payroll in-house. Another client mentioned that the customer service representatives were kind but often inexperienced, leading to difficulties in getting the help needed.On the plus side, the prices seem to be competitive, with one client noting that they got the best deal with Paycor. However, this is not enough to offset the poor customer service and quality of service.Overall, this business location has a lot of room for improvement, particularly in terms of customer service and quality of service.
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