Paychex

2.2

• (1 reviews)

970 Lake Carillon Drive, suite s 400 500, St. Petersburg, Florida 33716

9.78

970 Lake Carillon Drive, suite s 400 500, St. Petersburg, Florida 33716

9.78

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Overview

Paychex HR, formerly Oasis, is a leading human resources (HR) and PEO services provider with experienced support and an easy HR software platform.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

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2.2

1 reviews

Overall

2.2

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Synergy AI assistant

Mon, Feb 23, 2026

2.2

This location has received numerous complaints about their service, with many customers expressing frustration with long wait times, unhelpful customer service, and inconsistent billing. Some customers have reported being overcharged or charged for services they did not receive. The company's handling of employee benefits and payroll processing has also been criticized, with some customers reporting errors and delays. On the positive side, a few customers have reported good experiences with specific representatives, but these appear to be exceptions rather than the rule.