Tampa Bay
Paulina Denka, MD
19.82
19.82
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
On-site parking
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Innovativeness
Overall
Quality
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The medical service at BayCare Behavioral Health – Brooksville is generally of high quality, with most patients praising the care and concern provided by Dr. Paulina Denka and her staff. Many reviewers have commented on Dr. Denka's ability to listen to their concerns and provide thoughtful and personalized care. Several reviewers have also praised the efficiency and timeliness of the office, with some even reporting being seen within 10 minutes of their scheduled appointment time.However, there are some issues with the office's scheduling and communication. A few reviewers have reported difficulties getting appointments, with one reviewer mentioning that the office staff was unhelpful and unfriendly. Another reviewer had a negative experience with the office's communication, citing a series of unreturned phone calls and missed appointments.The office's parking situation has also been criticized by a few reviewers, with one reviewer stating that it was difficult to find a parking spot. Despite these issues, the overall quality of care at BayCare Behavioral Health – Brooksville seems to be high, with many reviewers praising Dr. Denka's expertise and compassion.One major issue that stands out is the office's lack of flexibility and understanding when it comes to scheduling and appointments. Several reviewers have reported being terminated as patients after being a few minutes late to an appointment, without any explanation or attempt to work out a solution. This lack of empathy and understanding can be frustrating and alienating for patients, and may drive them to seek care elsewhere.Overall, BayCare Behavioral Health – Brooksville seems to be a well-regarded medical service with a skilled and compassionate doctor, but with some areas for improvement in terms of scheduling and communication.
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