The location seems to have a good overall reputation, with most patients praising the quality of care provided by Dr. Paula Knapp-Baker and her team. Many patients have had positive experiences, feeling heard and treated with respect. However, there are a few complaints about staff rudeness and unprofessionalism, including one incident where a staff member wrote an unprofessional note on a patient's chart. The office seems to have a good balance of services, with wheelchair accessibility and NFC mobile payments available. The working hours are standard, with no major issues reported. The only major issue that has been consistently reported is the occasional rudeness and unprofessionalism of some staff members, which is a significant concern for any healthcare provider.